SmartTown by STE Communications
STE just made Wi-Fi even better... and it's a game-changer.
Possibilities.
Everywhere
You Go.
Built on the incredible internet your service provider has invested for your home, STE SmartTown brings the same experience into your community. Now you can get outside and connect and not worry about consuming your mobile data or connecting to sketchy guest WiFi networks.
Your Community Is About to Get Way More Connected
Wherever adventure takes you in town, from the river walk to the park, to the school and main street, STE SmartTown gives you the same secure and content safe experience you enjoy at home.
Make Every Moment Around Town a New Experience.
WiFi at the concert
Capture and post your favorite concert moments with STE SmartTown's on the go access.
WiFi on a walk
As you are walking around town—STE SmartTown gives you the connections you need to stay in touch.
WiFi at the game
Stay in touch with game stats while you are at the game. Then, post the big moments afterwards
WiFi in the park, farmers market, or fair
Stay connected as you move around the community—whether it’s a simple picnic gathering, or a town fair
WiFi around the town square
There’s nothing like being in the town square for a big event. It’s even better when you are connected.
In a Crowd? No Problem. Smart Town Keeps You Connected.
STE SmartTown gives you WiFi on the go, wherever you need it—even if it’s crowded. Whether it’s at a concert, in school, in the park or just around your community, you’re connected.
AS A SUBSCRIBER OF STE COMMUNICATIONS ULTIMATE WIFI SERVICE,
You Have Everything You Need To Join SmartTown Throughout
Your Community.
Built on the incredible internet STE Communications has invested for your home, SmartTown brings the same experience into your community. Now you can get outside, connect, and not worry about using your mobile data or connecting to sketchy guest WiFi networks.
Choose your operating system and get started today!
Apple iOS
Android
FAQ
In the coming days, you will receive two separate emails from SmartTown WiFi. One email from onboarding@smarttownwifi.com , and the other from welcome@smarttownwifi.com , inviting you to join the SmartTown Community by STE Communications. Suppose you are unable to locate the emails or need additional help getting set up. In that case, one of our customer service representatives is available by phone to assist in any way they can at 573.775.2111..
Absolutely nothing! This is a free community Wi-Fi service available to STE Communications customers.
No, there will be no additional charges associated with enabling SmartTown on your router. This is a value-added service designed to provide a more secure community Wi-Fi experience for our customers.
Not necessarily. We will be turning up additional, separate, and secure SmartTown networks that use STE Communications routers throughout the community. This means you will have extra coverage as you move through the neighborhoods in your community. In some cases, you may experience connectivity in our more rural areas.
The security of your network is always our top priority. Rest assured that enabling SmartTown on your router will not compromise the security of your personal network or data. SmartTown Wi-Fi operates independently and has its own security protocols.
While we strongly encourage you to support this community initiative, we understand that you might have concerns. Please reach out to one of our friendly customer service representatives at 573.775.2111, and we will address your concerns and remove the SmartTown network from your router, if needed.
No. This is a value-added service reserved for participating subscribers. However, public Wi-Fi may be available. This will only affect SmartTown connectivity.
Public Wi-Fi is often provided without a password or with a password that anyone can obtain to access the network. There is no additional layer of security that prevents someone from accessing your data while connected to the same network. With SmartTown community Wi-Fi, your data is protected by the Passpoint certificate and the policies in place. Your data is encrypted, so you can use your credit card online, check your bank account, or even work from the park with greater peace of mind.
Passpoint is a Wi-Fi standard for securely accessing the internet remotely. This occurs by downloading a type of certificate to your phone that provides additional checks and blocks intrusions. This will allow you to connect to SmartTown Wi-Fi securely.
Passpoint was created through the Wi-Fi Alliance, giving a Wi-Fi standard for encryption. If you want to check your bank account, send work emails, or do more, you’re going to feel much better knowing Passpoint is there to provide an added layer of protection and security.
Instructions to set up Passpoint can be found here. If you need additional help or have other questions, one of our friendly customer service representatives is available by phone to help in any way they can at 573.775.2111.
No. If you have a home network, your device will prefer that network over the Smart Town network. You won’t have to do anything to make the switch.
No. Once you connect your device to Passpoint, you are good to go. Your device should remember the network after that and automatically connect to it.
This is an added bonus to the service you already subscribe to! You can now use the service that you subscribe to, walk around your neighborhood, and continue to connect to the internet.
No, the speed that you subscribe to will always stay the same. SmartTown has its own network that is Passpoint protected and will not interfere with your home network.
Forget this network and add it again. - It may not work instantly, but after a few minutes, if there is no change, please try again.
Each household member will use the same Passpoint username and password to log in.
You’ll be connected to your secure home WiFi service provided by STE Communications
As you leave your home, you can be confident you’ll have a secure WiFi connection at your destination.
You’ll seamlessly connect to theSmartTown network everywhere yourservice provider has added
access points.